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Privacy Policy

Your privacy matters to us. Learn how we protect your data.

Last updated: August 8, 2025

Graduate Chai & Products ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

Information We Collect

Data we gather to provide you the best service

Information you provide directly

Name, mailing address, phone number, email address, payment details, and any other information you choose to give us (e.g. while contacting customer support or filling out a form).

Device & usage data

IP address, browser type, referring/exit pages, and date/time stamps, collected automatically via cookies and similar technologies.

Transactional information

Order IDs, products purchased, delivery preferences, and associated payment confirmations.

How We Use Your Information

Ways we utilize your data to enhance your experience

Process and deliver your orders
Respond to support enquiries and provide customer service
Improve our products, services, and user experience (analytics)
Send important updates, invoices, and promotional offers
Detect, prevent, and address fraud, security, or technical issues

Cookies & Tracking

How we use cookies to improve your experience

We use first- and third-party cookies (e.g. Google Analytics) to understand site traffic patterns and measure campaign performance. You may disable cookies in your browser settings, but the site may not function as intended.

Questions About Your Privacy?

We're here to help. Reach out to us for any privacy-related concerns.